Spinanga Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form a legal agreement between you and Spinanga Casino in relation to your use of the website, account facilities, games and related services. They should be read together with the Privacy Policy, Responsible Gambling information and any game, payment or promotional rules shown on the website. If a specific rule conflicts with these general terms, the specific rule may apply to the relevant service or promotion.

You may use Spinanga Casino only where online gambling services are lawful and available to you. You are responsible for checking the laws that apply in your location before registering, depositing funds or playing. Access to the website does not mean that its services are suitable or legally available in every country, state or territory.

Your responsibilities

• You must meet the minimum legal age that applies to online gambling in your location.
• You must provide accurate, current and complete information when registering and whenever information is requested.
• You must use the website for your own personal purposes and not on behalf of another person or organisation.
• You must comply with all applicable Australian laws, regulations and other legal requirements.
• You must not access or use the website if doing so would breach a law, restriction or court order that applies to you.
• You must keep your account details and login information secure and tell Spinanga Casino promptly if you believe your account has been accessed without permission.

Spinanga Casino may ask you to confirm your age, identity, address, source of funds or other information before allowing certain activities. Verification checks may be completed when an account is opened, when funds are deposited or withdrawn, or at another time during the relationship. You must provide documents and information that are genuine, readable and valid. If requested information is not provided, account access or transactions may be delayed, restricted or refused.

One person should normally have one player account unless Spinanga Casino has expressly approved another arrangement. You must not create accounts using false details, another person's identity or information belonging to someone else. Accounts are personal and must not be sold, transferred, lent or otherwise made available to another person.

2. Accounts, security and responsible use

You are responsible for activity carried out through your account where you have failed to keep your login details secure or have allowed another person to use them. Do not share your password, payment credentials, verification codes or other security information. Spinanga Casino will not normally ask you to disclose a password in an unsecured message.

Account suspension and closure

Spinanga Casino may suspend, restrict or close an account where it reasonably considers that this is necessary to protect the website, its players or the integrity of its services. This may include situations involving suspected fraud, money laundering, prohibited activity, underage gambling, inaccurate information, duplicate accounts, a breach of these terms, a legal requirement or a responsible gambling request.

You may ask for your account to be closed at any time. You may also request a break or other gambling restriction through the responsible gambling tools or support channels made available on the website. A closure or restriction may apply for a selected period or indefinitely, depending on the option chosen. You should not attempt to open another account or use another person's account to avoid a restriction.

If an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and the circumstances of the closure. Spinanga Casino may retain or withhold funds where this is permitted or required because of fraud, unlawful conduct, a reversed payment, a breach of these terms or another legitimate reason. Nothing in these terms is intended to remove rights that cannot legally be excluded.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Do not gamble when distressed, under the influence of alcohol or drugs, or when doing so may affect essential expenses.

• Set a budget before you play and do not exceed it.
• Do not chase losses or increase your stakes to try to recover money.
• Keep gambling separate from household, rent, loan and other essential funds.
• Use available account controls, deposit limits, time reminders or exclusion options where appropriate.
• Seek independent support if gambling is causing concern for you or someone close to you.

3. Deposits, withdrawals and gaming rules

Available payment methods, processing requirements and transaction conditions are displayed on the website. You may deposit only through a payment method that is authorised for your account and that you are legally entitled to use. You must not use a payment method belonging to another person without prior approval.

You should check all transaction details before confirming a deposit or withdrawal. A transaction may be declined, delayed, reversed or subject to additional checks for reasons including verification, technical issues, payment provider rules, security concerns or legal requirements. Processing times can vary depending on the payment method and circumstances, and no particular processing period is guaranteed unless expressly stated.

You are responsible for ensuring that the information supplied for a payment is correct. You may also be responsible for fees, charges, taxes or other costs imposed by your bank, payment provider or applicable authority. Spinanga Casino may refuse or return a transaction where it cannot be processed safely or lawfully.

Game participation

Games must be played using the website's approved features and according to the rules displayed for the relevant game. You are responsible for reviewing those rules before placing a bet. A bet or game instruction is generally treated as confirmed when it is accepted by the website's systems. If you believe an error has occurred, stop using the relevant game and notify Spinanga Casino through the available support channel as soon as possible.

Game outcomes are determined by the applicable game systems and rules. Where a game uses random outcomes, results are not guaranteed and cannot be predicted, changed or influenced by previous results. Technical records, transaction records and game logs may be used to investigate disputes and determine the outcome of an event.

If a technical or administrative error affects a game, balance, bet, result or transaction, Spinanga Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. This may include cancelling an affected bet, correcting an account balance or reversing an incorrectly credited amount. You must not knowingly take advantage of an obvious error.

Promotions and offers

Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms may include eligibility requirements, participation rules, expiry conditions, wagering or play requirements, withdrawal restrictions and limits on one offer per person, household, device or payment method. You should read the terms for an offer before accepting or using it.

Spinanga Casino may change, suspend or withdraw an offer where permitted by law, including where there is an error, suspected abuse or a change in circumstances. A promotion must not be used in a way that is dishonest, unfair or contrary to its stated conditions. If an offer is used in breach of its terms, any related benefit may be removed and the relevant activity may be reviewed.

4. Website use, liability and changes

Acceptable use

You must use the website responsibly and must not interfere with its operation or security. You must not introduce malicious software, attempt to gain unauthorised access, test or bypass security controls, use automated systems without permission, manipulate game results, exploit a vulnerability or engage in conduct that could harm other players or the website.

The website, games and related information may occasionally be unavailable because of maintenance, upgrades, telecommunications problems, payment provider issues or events outside reasonable control. Spinanga Casino does not promise that the website will always be available, uninterrupted, error-free or compatible with every device or connection.

Intellectual property and third-party content

Website content, including text, graphics, logos, software, designs and other materials, is protected by intellectual property laws or used with permission. You may use the website for personal, lawful purposes only. You must not copy, reproduce, alter, distribute, publish or commercially exploit website content unless you have permission or the law allows it.

The website may contain links, services or content supplied by third parties. These are provided for convenience and may be governed by separate terms and privacy policies. Spinanga Casino is not responsible for the availability, accuracy or operation of third-party services to the extent permitted by law.

Liability and applicable law

To the extent permitted by law, Spinanga Casino is not responsible for losses caused by your failure to follow these terms, misuse of your account, unauthorised access resulting from your actions, interruptions outside reasonable control, or information supplied by you that is inaccurate or incomplete. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

These terms are intended to operate consistently with the laws that apply to the services and to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived.

Changes and questions

Spinanga Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, legal requirements or operating procedures. The latest version will be made available on this page. You should review the terms regularly. Continuing to use the website after an update is published indicates acceptance of the revised terms, unless another form of acceptance is required by law.

If you have a question, believe that an account or transaction has been affected by an error, or wish to raise a complaint, please use the support or contact options provided on the website. Include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. These terms do not prevent you from seeking independent advice or using any complaint, dispute or consumer protection process available to you.