Responsible Gaming

Gamble for entertainment

Online casino games are games of chance. Outcomes are not guaranteed, and no betting system, strategy or pattern can ensure a win. Previous results do not determine what will happen next. You should only gamble with money you can afford to lose and should never rely on gambling to pay bills, cover debt or improve your financial position.

Before you play, decide how much time and money you are comfortable spending. Consider your gambling budget as an entertainment expense, similar to other leisure activities. Once that budget has been used, stop playing rather than adding more funds. Keeping gambling separate from essential household money can help reduce the risk of financial stress.

Practical habits for safer play

• Set a spending limit before you begin and keep to it.
• Set a time limit and take regular breaks away from the screen.
• Do not gamble when you are upset, tired, stressed or under the influence of alcohol or other substances.
• Do not borrow money, use credit intended for essentials or sell possessions to fund gambling.
• Do not chase losses by increasing your bets or playing for longer.
• Keep a record of your deposits, withdrawals and time spent playing.
• Treat wins as part of the gaming experience rather than as income.
• Make sure gambling does not interfere with work, study, family life, sleep or other interests.

Taking a break can make it easier to maintain control. If you notice that you are thinking about gambling throughout the day, hiding your activity from people close to you or feeling pressure to continue, pause your play and review your habits.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It is not defined only by the amount of money lost. Gambling may be becoming harmful when it affects your mood, relationships, work, study, health or ability to manage everyday expenses. You do not need to wait for a major financial loss before asking for help.

Warning signs to consider

• Spending more time or money gambling than you planned.
• Trying to stop or cut back but being unable to do so.
• Increasing bet amounts to feel the same excitement.
• Chasing losses or believing that a win is due after a series of losses.
• Gambling with money set aside for rent, food, bills or other necessities.
• Borrowing money or asking others for financial help because of gambling.
• Feeling restless, irritable or anxious when you cannot gamble.
• Keeping gambling secret or giving inaccurate information about your play.
• Missing work, study, family commitments or social activities.
• Using gambling to escape sadness, stress, loneliness or other difficult feelings.
• Feeling guilt, shame or hopelessness after gambling.
• Selling belongings or taking on debt to continue playing.

One or more of these signs may indicate that it is time to take a break and speak with someone you trust. You can ask a family member, friend, financial counsellor, doctor or mental health professional for support. Seeking help is a practical step and does not require you to manage the situation alone.

If gambling is causing immediate financial, emotional or personal danger, stop playing and seek urgent assistance from an appropriate local health, financial or emergency support service. If you are concerned about your safety or the safety of another person, contact local emergency services.

Tools and personal limits

Personal limits can help you make decisions before emotions or unexpected results influence your play. Depending on the account features available, you may be able to use controls relating to deposits, spending, session time, breaks or account access. Review the options in your account and read any conditions before applying a control.

Consider using the following controls

• Deposit or spending limits that restrict the amount added during a chosen period.
• Time reminders that help you monitor how long a session has lasted.
• Short breaks that prevent play for a defined period.
• Longer-term self-exclusion when you want to stop gambling for an extended period.
• Account closure when you no longer wish to use the service.
• Transaction and activity reviews to help you understand your gambling patterns.

Choose limits that are realistic for your circumstances and set them before you start playing. A limit should be treated as a personal boundary, not as a target to reach. If a limit is difficult to maintain, consider reducing it, taking a longer break or closing your account. Do not open another account or use another person’s account to avoid a restriction.

Self-exclusion is a stronger step for anyone who wants to stop gambling. When you request self-exclusion or account closure, follow the instructions provided and do not attempt to bypass the restriction. If you have active balances or other account matters, review the applicable account terms and any instructions before completing the process.

People close to you may also notice changes before you do. Consider telling a trusted person about the limits you have chosen and asking them to help you stay accountable. You can also review device settings, banking controls and personal budgeting tools that may reduce easy access to gambling funds.

Our approach and finding support

Spinanga Casino aims to provide clear responsible gaming information and to support players who want to manage or stop their gambling. Account controls, verification processes, promotional settings and other safer gambling measures may be subject to applicable rules and the features available on the service. You should read the relevant terms and instructions carefully and keep your account information secure.

Gambling services are intended for adults only. Anyone under 18 must not gamble. Parents and carers should take reasonable steps to prevent children from accessing gambling accounts or devices. Use strong passwords, keep login details private, enable device security features and avoid leaving an active account accessible to other people.

Where to seek help

If you are worried about your gambling, support is available. In Australia, you can contact a recognised gambling support service in your state or territory, speak with a qualified counsellor, or ask your doctor for a referral. Financial counsellors can help with budgeting, debt concerns and practical steps to protect essential funds. Mental health professionals can help if gambling is connected with stress, anxiety, depression or other concerns.

You can also speak openly with someone you trust. Explain what has been happening, what limits you want to set and what support would be useful. Asking for help early can make it easier to regain control. Support is available for people affected by their own gambling and for family members, partners and friends who are concerned about someone else.

Responsible gaming is an ongoing process. Review your gambling habits regularly, update your limits when your circumstances change and take a break whenever play no longer feels enjoyable. If you cannot stay within the limits you set, the safest choice is to stop gambling and seek independent support.